Question 1

How long does a website take?

Accepted Answer

A brochure site or landing page usually ships in 2-3 weeks. A site with online ordering or more pages takes about 4-6 weeks, depending on the number of products and features involved.

Question 2

Do I need separate iOS and Android apps?

Accepted Answer

Most small-business clients only need one app that runs well on both platforms. We use cross-platform technology to build it once and run it on both iOS and Android, cutting cost and time significantly compared to building two separate apps.

Question 3

Does the software keep working if the internet goes down?

Accepted Answer

Yes. Sales can continue as normal during a temporary connection loss, and data syncs back automatically once the connection returns — so checkout never stops.

Question 4

What about older customers who aren't used to booking online?

Accepted Answer

Front-desk staff can still book on the customer's behalf by phone through the same system, so you don't lose that channel — everything just lives in one place instead of scattered across a notebook and text messages.

Question 5

Could the chatbot give wrong answers and lose me customers?

Accepted Answer

We scope the chatbot to well-defined common questions (pricing, hours, bookings) and always include a hand-off to a real staff member when a customer needs more complex help.

Question 6

Do you maintain systems that weren't built by NTIOT?

Accepted Answer

Yes. We usually start with a review of the existing system to understand its structure and risk areas, then propose a maintenance plan that fits — regardless of who built it originally.

Exactly what shops and small businesses need

Website & Online Selling

Mobile App for Shops

Point-of-Sale & Inventory Software

Booking & Customer Management

Automation & AI Assistant

Maintenance & Support

Common questions across our services

Ready for software built for your shop?